From chopping, cooking to serving, how the differently-abled run Mumbai’s Café Arpan

Rashmi Pratap
New Update
From chopping, cooking to serving, how the differently-abled run Mumbai’s Café Arpan

From chopping to serving, how the differently-abled run Mumbai’s Café Arpan

Aaron Colaco is busy preparing red pasta sauce in the kitchen of Café Arpan in Mumbai's upscale Juhu neighbourhood. Once the pasta sauce is ready, he moves on to making hummus, which will be served with falafel wraps to clients, most of whom are regulars now. Twenty-two-year old Colaco has done a certificate course in hospitality management from St. Andrews College, Bandra, and is a chef at the café.

His colleague Pratibha Kamath is also an accomplished cook and has her own YouTube channel – Yum and Special, with recipes ranging from dal payasam and coconut barfi to the spicy side dish thiksani humman. Kamath loves playing the sitar and has given many performances along with friend and coworker Aarti Nagarkar, who plays the harmonium and sings. Kamath, Nagarkar and Colaco are autistic.

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The trio is part of Café Arpan’s 17-member team that comprises differently-abled adults with autism, Down’s syndrome or other intellectual disabilities.

Brewing it differently

In a world where persons with special needs are often considered incapable of taking care of themselves, Café Arpan, opposite the SNDT Women’s University, is an exception, believing fully in their abilities. The members independently dish out everything on the menu -- from videshi pavs and nachni wraps to Kashmiri kahwa and Espresso Macchiato.

At this cafe, not only do specially-abled people, between the ages of 22 and 50, chop, cook and clean, they also serve the guests, working in shifts ranging from 5 hours to 8 hours.

The eatery was set up in 2018 by the NGO Yash Charitable Trust (YCT), founded by managing trustee Sushama Nagarkar (also the mother of Aarti Nagarkar), along with her niece Ashaita Mahajan. When Dr Nagarkar returned to India from the US in 2013, she decided to work towards enhancement of the quality of life for adults with intellectual disabilities.

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Bollywood producer and director Kiran Rao Visits Café Arpan with her son. Pic: Courtesy of Café Arpan 

“In India, children with disabilities are first put in a special school and then go to a sheltered workshop once they grow up. Our main objective, when we registered YCT in 2014, was the inclusion of the specially-abled. We wanted them to be able to create natural friendships, experience community participation and be an active member of the society,” says Mahajan, also a trustee at YCT.

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Café Arpan exemplifies that not only can the differently-abled be independent; they can also excel in their chosen field with the right counselling and support.

The beginning

YCT began its supported employment initiative in 2015 with a takeaway and catering service from a 200sq ft kitchen in Juhu. “We started with 5 people working with us and expanded to 14 over the next two years. With limited space, we had to come up with something else to accommodate the growing numbers. Moreover, we realised that we were missing customer interaction,” she says.

Around this time, Dr Nagarkar and Mahajan came across the story of a Philippines-based family which had started a café as one of their sons had autism. “They wanted him to work in a safe and supported space and started the Puzzle Café. I wrote to them and asked them how they set up. And that’s when the idea of Café Arpan took firm roots,” says Mahajan.

It was, however, not easy to get the approvals and investment requirements were also high.

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So YCT began a crowdfunding campaign on August 15, 2017 and within 15 days, it raised over Rs 5 lakh for the café.

Café Arpan Founders Dr. Sushama Nagarkar (right) & Ashaita Mahajan. Pic: Rema Chaudhary

In Mumbai, where rental rates are the highest in India, it wasn’t easy to find a place with moderate rent. And Juhu is one of the posh localities of the megalopolis where many film stars reside. “But we were lucky to find something close to our catering facility. We called in all our professional resources and launched the café next year,” Mahajan says.

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While 17 individuals work at Arpan, 11 work at the dabba centre, which has been upgraded as Arpan Food Services supplying dinner boxes now. All the 28 members are salaried employees and work in shifts.


The members, says Mahajan, are unique with their own skill sets. “Contrary to the perception of autism, Aarti (Nagarkar) is a social butterfly and loves interacting with people. So she is suitable for the service role. Colaco, who had done his certificate course, did not have to be put into any training and took over as the chef,” she says. He has mastered every recipe made in the café and works without any support or guidance.

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Café Arpan's Food. Pic: Puja Shenoi

Kamath also works with minimal supervision. “I like to do all the work here; whatever it is,” she says. So from cooking to chopping and cleaning, Kamath is there to lend a helping hand wherever needed.

One thing common to all those working at the café is the strong family support they have received. “They all have very supportive families irrespective of their socio-cultural background,” Mahajan says.

Another team member Anand Jangir, who has intellectual disability, plays the tabla and is the beverage superstar at Café Arpan. He lives close to the café and diligently pulls the shutter down every night before leaving for home.

“Jangir has been with us for 5 years and handles the beverage station,” Mahajan says.

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While all the differently-abled people have been well trained, the café has a support staff comprising a manager, two kitchen staff and a trustee or a parent, who volunteer during the rush hours every day.

The kitchen, however, does not have any special arrangement for the differently-abled.

“We have not modified the kitchen for them. We don’t have a gas connection and everything is electric - fryer, grill and induction stovetop. We have had people burn their hand and cut their fingers. There is also a doctor close by in case of any emergency,” she says.

The eatery has now opened after months of being closed due to the Coronavirus lockdown (COVID-19). “It is challenging for the differently-abled to stay at home without the routine they are used to. So daily, we used to have 5 hours of recreational therapy or cooking training and other sessions planned for them to ensure they don’t feel isolated during the lockdown as that can be very detrimental to them,” she adds.

The café is now operating at 30 percent capacity, adhering to the social distancing norms following COVID-19.

The lockdown, like other businesses, has hit the café too. “Our overhead costs are high. For now, we could leverage our status as an NGO and run another crowd-funding campaign from June to August this year and that is helping us take care of the expenses right now. We hope it will help us survive till the business picks up again,” Mahajan says. She isn’t the only one hoping for better times. There are crores of people out there wishing for an end to the pandemic.

(Lead pic through Facebook/@cafearpan)

(Rashmi Pratap is a Mumbai-based journalist specialising in financial, business and socio-economic reporting)

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